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Have a question? Would like to get a quote? Simply need advice about your donor database? Contact us using the below form. We will be in touch with you soon. In the meantime, browse our FAQs below.
Available by appointment only.
info – at – RavelaInsights.com
Frequently Asked Questions
What databases do you work with?
Our team is comprised of super users for Raiser’s Edge, eTapestry, Salesforce, Tessitura, Donor Perfect, Compass 360, Little Green Light, Bloomerang, and Neon CRM.
How long does database clean-up take?
It depends on the state of the database, but typically it takes 8-12 weeks to fully tidy up the database.
How do you go about writing customized standards?
We’ll faciliate 3-4 meetings where we’ll talk through all your development operations and processes. Those discussions will be the foundation for the data standards. We’ll capture the information and articulate polished standards tailored to your shop.
What are Fundraising Insights?
What will analyzing my donor data tell me?
What do I need to provide to Ravela Insights? What is the process?
What will I be able to do with the results?
How often should Insights be conducted on my database?
Will the data and results be held confidential?
What is Database Diagnostics?
We’ll look at your donor database, its coding structure, and how it’s utilized to help you make changes to enhance your data and processes. We specifically look at overall data health, gift entry & pledge management, constituent tracking & management, and database utilization.
What areas of my database does the diagnostics look at?
We’ll look at the structure and integrity of your database, including duplicative records, campaigns, funds, and appeals, relationships (including solicitors), gift entry, acknowledgement process, reporting, pledge system and reminders, constituent coding, attributes, notes, and much more.
What will my diagnostics tell me?
You’ll receive a balanced scorecard with 67 data points detailing how effective you are in each area. Not only do we tell you what you’re doing well and what needs improvement, we’ll give you best practices.