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Contact Us.
We’d love to chat.

Have a  question? Would like to get a quote? Simply need advice about your donor database? Contact us using the below form. We will be in touch with you soon. In the meantime, browse our FAQs below. 

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Office Hours

Available by appointment only. 

Email

Mary – at – RavelaInsights.com

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https://zoom.us/j/2345671978

F.A.Q.

Frequently Asked Questions

What databases do you work with?

Our team is comprised of super users for Raiser’s Edge, eTapestry, Salesforce, Tessitura, Donor Perfect, Compass 360, Little Green Light, Bloomerang, and Neon CRM.

How long does database clean-up take?

It depends on the state of the database, but typically it takes 8-12 weeks to fully tidy up the database. 

How do you go about writing customized standards?

We’ll faciliate 3-4 meetings where we’ll talk through all your development operations and processes. Those discussions will be the foundation for the data standards. We’ll capture the information and articulate polished standards tailored to your shop.

What are Fundraising Insights?
It is the process of studying, examining, and modeling the giving history and donor behavior recorded in your database to highlight useful information, define conclusions and inform key decision-making.
What will analyzing my donor data tell me?
Insights will uncover all behavioral trends of your donors while revealing new opportunities to increase giving, retain support, and acquire more donors. This is about getting your bearings and building smart strategies when it comes to staffing structure, planning, and revenue generation.
What do I need to provide to Ravela Insights? What is the process?
When you are ready, Ravela will ask you for specific data in an excel file that we will then use to conduct your Insights.  We ask that there is a dedicated contact person should any questions arise.  Within 7-10 business days, we will present the customized, completed report that will help you understand and react to your donor behavior. We are also happy to present findings to your organizational leadership, board members and trusted volunteers.
What will I be able to do with the results?
Results will allow you to strategically plan for staffing/resource/time allocation, make informed donor cultivation and solicitation decisions, build cases for targeted acquisition, assist with driving board participation, strengthen cases for support and capacity building, and provide a sound foundation of information for your development team which can foster new ideas and innovation and more…
How often should Insights be conducted on my database?
Our analysis is based on trend data, typically dating back 3–5 years. We recommend that you have your data analyzed every 2 years to continue uncovering developments, measuring results, and identifying any movement within your donor base.
Will the data and results be held confidential?
Ravela Insights, LLC will not share your data or donor information with anyone, ever. We conduct analysis via secure cloud-based file environment. You can visit our Privacy Policy.
What is Database Diagnostics?

We’ll look at your donor database, its coding structure, and how it’s utilized to help you make changes to enhance your data and processes. We specifically look at overall data health, gift entry & pledge management, constituent tracking & management, and database utilization.

What areas of my database does the diagnostics look at?

We’ll look at the structure and integrity of your database, including duplicative records, campaigns, funds, and appeals, relationships (including solicitors), gift entry, acknowledgement process, reporting, pledge system and reminders, constituent coding, attributes, notes, and much more.

What will my diagnostics tell me?

You’ll receive a balanced scorecard with 67 data points detailing how effective you are in each area. Not only do we tell you what you’re doing well and what needs improvement, we’ll give you best practices.

What do I need to provide Ravela Insights to conduct database diagnostics?
We’ll just need remote access and a temporary log in and we’ll work behind-the-scenes to evaluate your database.